Housing Advisor

£29,000.00 Per Annum
Home Based
Closing Date: October 22, 2021
Housing Advisor

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme.

This role will provide housing management advice and support to people living in properties owned by Registered Social Landlords (RSL’s) where Dimensions Cymru provides the support and acts as Managing Agent to the Landlord.  The role will be responsible for the coordination and delivery of responsibilities delegated to Dimensions Cymru by Housing Associations via Management Agreement.  The post-holder will act as a link between Housing Associations, relevant external stakeholders such as Housing Benefit Departments and Dimensions UK.  The post-holder will be required to work across Dimensions Cymru and will be based at home with access to our Cardiff Office.

Interviews will take place on the 4th November via Microsoft teams.

About the role 

Your main duties will include: 

  • Carrying out scheme visits and collation and evaluation of quarterly and annual monitoring returns
  • Introduce new housing policies, procedures and systems
  • Build strong and effective partnerships with partner organisations including the Registered Social Landlords, their subsidiary companies and contractors.
  • Collate rent uplifts and service charge spend increases each year and ensure their correct implementation in collaboration with the finance team and partner RSL’s. Be responsible for providing accurate uplift information to relevant parties and agencies including Housing Benefit (HB) teams, RSLs, appointee’s & deputies and where applicable tenants.
  • Liaise with RSL Health & Safety (H&S) teams & contractors to ensure that all adaptations are planned and managed effectively between all parties including ensuring decant grants are applied for and limitations communicated and, where necessary to negotiate alternative funding to cover additional costs.
  • Responsible for managing the housing budget for Wales, monitoring spend against income and reporting to support colleagues and finance teams regarding issues and spend to date

About you

The successful applicant will have: 

  • Experience of working in similar roles delivering housing and or support services 
  • Good IT skills and be proficient in the use of various MS operating systems and housing databases
  • Experience of managing budgets, monitoring spend against income and reporting on under and overspends
  • Able to receive complex information and present concepts or ideas to a range of audiences
  • A working knowledge of a range of welfare benefits, including universal credit and how these impact on Housing Benefit entitlement for supported exempt accommodation
  • Ability to keep up to date with new legislation, and implement any changes into everyday work

The rewards

  • Up to 35 days’ annual leave entitlement (including bank holidays)
  • Staff discount shopping scheme ‘Rewarding Dimensions’  
  • Employee Assistance Programme 
  • Pension scheme
  • Long Service Awards
  • Qualification scheme
  • Employee recognition scheme 'Inspiring People' 
  • Discounted health and dental cover 
  • Life Assurance 
  • Bike to Work Scheme 
  • Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

Apply now

  • We welcome applications from everyone and value diversity in our workforce
  • As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
  • As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
  • We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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