About Dimensions
At Dimensions, every day is a chance to make a real difference. As a Support Worker in Norwich, you’ll bring purpose and stability to someone’s life – helping a woman enjoy the routines and moments that matter most to her. Recognised as a Great Place to Work for eight years running, we’ll support you to grow, feel valued, and take pride in the difference you make every single day.
About the Role
- Female Support Worker - Waking Nights
- Full time - 37.5 hours per week
- Sutton, Norwich, Norfolk.
- Full UK Driving licence essential with own car
- £13.45 per hour
We are looking for a female Waking Night Support Worker to join our team in Sutton, Norwich, supporting one woman to live the life she chooses. This is a values led role focused on ensuring she feels safe, comfortable, and supported throughout the night while promoting her independence and wellbeing.
During waking night shifts, you'll be responsible for maintaining a safe and supportive environment within the home. You'll provide reassurance when needed, monitor wellbeing, complete routine checks, support with any personal care, and encourage the person we support to return to bed and maintain healthy sleep routines if they wake during the night.
Your responsibilities will include:
- Providing attentive overnight support and ensuring the person's safety and wellbeing.
- Supporting with personal care where required, always promoting dignity and respect.
- Administering medication in line with support plans and training.
- Completing household tasks to ensure the home is clean, safe and prepared for the day ahead.
- Accurately recording support provided using digital systems.
- Responding calmly and confidently to any situations that arise during the night.
- Working closely with family members, colleagues and professionals to ensure consistent, high-quality support.
Shifts - This is a full-time position, working a rota of 3 waking nights one week and 4 waking nights the next. When you join us, you won't move straight onto waking nights. You'll initially spend time working alongside the day team, completing your induction, mandatory training and getting to know the gentlemen, their routines, preferences and support needs. This provides a strong foundation and helps ensure you feel confident and well-prepared before transitioning to night support.
About You
We are a values-based employer and recruit people who demonstrate our values of Ambition, Courage, Integrity, Partnership and Respect. To be successful in this role, you will:
- Be calm, patient and compassionate.
- Be confident working independently throughout the night.
- Have excellent observation and communication skills.
- Be comfortable providing personal care and supporting with night-time routines.
- Be reliable, flexible and committed to delivering person-centred support.
- Be confident using basic digital systems to complete records and notes.
- Hold a full UK driving licence and have access to your own vehicle.
Experience is not essential as full training will be provided. What matters most is your commitment to supporting people to live safe, happy and fulfilling lives.
Rewards that make a difference.
- A competitive payrate with uplift for overtime you chose to work
- Flexible shift patterns to suit your needs
- 30 days paid Annual Leave (including public holidays – pro rata)
- Opportunities for career progression
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
- Life Assurance and Company Pension
- Industry leading training
- Enhanced DBS paid for by us
Apply now
- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
- Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Use of AI in the recruitment process:
AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.
