Our Values

Our Vision, Mission & Values

At Dimensions, our vision quite simply is, ‘Better Lives for More People’– the people we do and will support, their families and other significant relationships, the wider sector through our sharing of our learning and, critically, our dedicated colleagues who are so committed to proving that life can get better.  

Our mission – the part we play in delivering our vision – is to provide high-quality personalised support for people with learning disabilities and autism, helping them to be actively engaged with, and contribute to, their communities. 

Dimensions is a values-led organisation, which means we expect everybody to demonstrate our five core values:

  1. Ambition - We seek to help people reach their potential.
  2. Courage - We are guided by the courage of our convictions to make a difference. 
  3. Integrity - We ensure that what we do is grounded in what we believe. 
  4. Partnership - We work with others to achieve more for people. 
  5. Respect - We recognise that every person’s unique contribution is valuable.

Promoting Equality and Respecting Diversity

We support and employ a diverse range of people and our commitment to promoting equality and respecting diversity is established in our Equality and Diversity Strategy


We offer opportunities and resources to help staff understand more about the diversity of our staff and the people we support. 



We work with our colleagues, people we support and a number of organisations to do everything we can to be inclusive of diversity and ensure we treat everyone fairly and with respect.


Alongside the Equality, Diversity and Inclusion Manager and our supported employment advisor, we have a dedicated team of Diversity champions who drive, support and promote the delivery of the organisations strategic intent on being inclusive. In addition, we work collaboratively with external experts. 

We are proud to have achieved Investors in Diversity awards, received Action on Hearing Loss and Louder than Words accreditation, and been recognised as Disability Confident Leaders. In the recent full Great Place to Work survey, the questions relating to diversity were the highest scoring, a fact which demonstrates that colleagues feel able to be themselves and that they are valued not despite their diversity, but because of it.

It is our aim to ensure that the diversity of our workforce is reflective of the communities we serve at all levels. To this end, we adopt positive action principles in senior positions, ensuring anyone who is from a Black, Asian or Minority Ethnic background who meets the essential criteria will be invited to interview. In addition for all roles, in line with the Disability Confident Leader accreditation, anyone who shared they have a disability, and meets the essential criteria will be invited to interview.

Dimensions Equality, Diversity and Inclusion report provides a review of the areas worked on, progress made and our intentions of what we intend to do next.

Click here to download Dimensions Equality, Diversity and Inclusion Annual Review Report 2022.





Louder than Words Charter

Dimensions is committed to being an inclusive service provider and employer. We really value the richness of what having a diverse workforce brings. To enable us to achieve this for the deaf/deafened community, we enrolled with Royal National Institute for Deaf People (RNID) to understand how we could better support our deaf colleagues and attract more deaf people to work for us. 

After a rigorous process, consulting and working with deaf colleagues we achieved the Louder than Words Charter. This accreditation demonstrates that Dimensions has taken steps to ensure that as much as possible our practices are inclusive for deaf/hard of hearing people. 

For example we now have signed videos that support all the written communication a new job applicant receives. Deaf colleagues have assisted with the development of these and we really hope that they will enable other people who are deaf to gain employment with us.