Locality Manager – Wiltshire, Bath & Bristol
Location: Wiltshire, Bath & Bristol
Hours: Full Time
Salary: £47,776.33 per annum
Driver Essential: Full UK Driving Licence and access to a vehicle
About Dimensions
Are you an experienced social care leader looking to take the next step with one of the UK's leading not-for-profit providers?
Do you want to join an organisation built on innovation, with a long-standing track record of developing leaders, supporting career progression and helping people live fulfilling lives?
We're looking for an experienced and motivated Locality Manager to lead services across Wiltshire, Bath and Bristol, reporting directly to the Operations Director. This is a fantastic opportunity to provide strategic and operational leadership across a diverse locality while supporting colleagues to deliver high-quality, personalised support.
At Dimensions, the people we support are at the heart of everything we do. We're looking for a leader who shares our values, champions quality and can inspire teams to achieve outstanding outcomes.
Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.
About the role
As Locality Manager, you'll have overall responsibility for the operational leadership, quality, compliance and performance of services across the locality.
Working closely with Deputy Locality Managers, Lead Support Workers and support teams, you'll ensure people receive high-quality, personalised support that promotes choice, independence and inclusion.
You will play a key role in developing colleagues, maintaining strong stakeholder relationships and ensuring services remain compliant, sustainable and focused on positive outcomes.
Key responsibilities include:
Leadership & Service Delivery
• Provide visible leadership across the locality
• Lead, coach and develop managers and support teams
• Promote a positive, inclusive and high-performing culture
• Champion Dimensions' values and personalised support approaches
• Drive continuous improvement across services
Quality & Compliance
• Ensure support plans, health action plans and risk assessments are regularly reviewed and implemented
• Ensure services operate in line with CQC requirements, Dimensions policies and contractual obligations
• Maintain oversight of quality assurance, audits and action plans
• Ensure robust safeguarding practices are embedded across services
• Lead service improvement initiatives where required
Person-Centred Support
• Ensure people are actively involved in planning and reviewing their support
• Promote independence, choice, dignity and inclusion
• Support teams to deliver excellent personalised support
• Ensure positive outcomes remain at the centre of service delivery
Operational Management
• Oversee workforce planning, staffing and resource management
• Support effective rota management and deployment of colleagues
• Monitor performance against operational and contractual objectives
• Manage and respond to complaints, compliments and service feedback
Financial Management
• Hold responsibility for budgets and financial performance across the locality
• Ensure effective use of resources while maintaining high-quality support
• Monitor expenditure and identify opportunities for continuous improvement
Partnership Working
• Build positive relationships with families, commissioners, health professionals and wider circles of support
• Represent Dimensions professionally with external stakeholders
• Work collaboratively to achieve the best possible outcomes for the people we support
Practice Leadership & Behaviours of Distress
• Support services where people may at times experience behaviours of distress
• Ensure proactive and consistent support approaches are embedded across teams
• Provide leadership following incidents, supporting learning, reflection and continuous improvement
• Promote colleague wellbeing through coaching, mentoring and reflective practice
About you
Most importantly, you're passionate about supporting people with learning disabilities and autistic people to live fulfilling lives.
You'll also bring:
• Strong knowledge and understanding of CQC regulations and regulatory compliance
• Experience managing multiple supported living settings or similar social care services
• Experience leading managers and teams to achieve positive outcomes
• Experience managing operational performance, quality and compliance
• Experience managing services in line with contractual requirements
• Experience supporting services where people may at times experience behaviours of distress
• Strong understanding of safeguarding, risk management and quality assurance
• Experience of budget management and financial accountability
• Excellent communication and relationship-building skills
• The ability to prioritise workloads, manage competing demands and make sound decisions
• Experience developing, coaching and mentoring colleagues
• A commitment to continuous improvement and high-quality support
• A willingness to travel regularly across Wiltshire, Bath and Bristol
• A full UK driving licence and access to a vehicle
A relevant management qualification is desirable, although candidates willing to undertake further development will also be considered.
Your rewards
In return for your hard work and dedication, we offer ongoing development opportunities and a comprehensive benefits package, including:
• Up to 35 days' annual leave entitlement (including bank holidays)
• Discounts on shopping and days out
• Salary advance scheme where you can access up to 50% of your earned pay before payday
• Employee Assistance Programme
• Pension scheme
• Long Service Awards
• Qualification scheme
• Inspiring People recognition programme
• Discounted health and dental cover
• Life Assurance
• Bike to Work Scheme
• Season Ticket Loan
• Ongoing learning and development opportunities
Apply now
• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK and value diversity in our workforce.
• As a driving licence is required for this role, you will need to produce a copy of your driving licence during the onboarding process.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Use of AI in the recruitment process
AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.
