Support Worker

Location: Hartlepool, TS27 -  5 min drive from Univesity Hospital

Pay Rate: £14.01ph
Hours: 32 hours per week
Requirements: Must be a driver with a Full UK/EU Manual Driving Licence

About Dimensions

Every day is an opportunity to create impact, joy, and independence for the people we support. Your work, whether direct, or behind the scenes, contributes to unforgettable moments that change lives.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

You’ll be supporting a sociable gentleman who enjoys being at the centre of things and thrives around people who are responsive, engaging and positive.

He lives with: Learning disabilities, Dystonia, Dysphagia

He has a big personality and loves:

Football
 Snooker
 Singing, dancing and performing
 Music — especially Take That and Rod Stewart
 Spending time with friends and being social

He enjoys interaction and conversation, and it’s important that support is responsive and engaging — he doesn’t like feeling ignored or waiting too long for a response.

You’ll support him to live life his way, with dignity, independence and confidence.

Your role will include:

Providing full personal care, including bathing and support with continence needs
Supporting with medication and specialist dietary needs (due to dysphagia)
Supporting with shopping, daily routines and household tasks
Supporting attendance at appointments and social activities
Encouraging participation in hobbies and community life
Providing consistent, engaging support that builds trust and confidence

A good knowledge of the local area and bus routes is essential, as you’ll help him access the community regularly.

Shift Patterns:

Long Day Sleep-In Shifts: 9am – 9am the following day (Weekdays & Weekends - Includes Sleep-In Shift)
Sleep-In Shift: 11pm-7am (£50 per shift)
Flexibility to work a combination of shifts during the week and at weekends is required.
Rotas are provided 4 weeks in advance to support a healthy work life balance.

Rewards that make a difference 

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now  

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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