Waking Night Support Worker

Waking Night Support Worker – Droitwich (WR9)

Full Time – 37.5 hours per week (Waking Nights)
£12.85 per hour

At Dimensions, you’ll find more than a job – you’ll find purpose, belonging, and the support to thrive. Your voice matters, your wellbeing is prioritised, and your growth is celebrated. Together, we make a real difference – for the people we support and for you.

“Making a difference in people’s lives – and the joy that brings.”
– Current Support Worker

Dimensions is proud to be recognised as a Great Place to Work year after year.

We’re looking for compassionate, proactive and reliable Waking Night Support Workers to join our dedicated team in WR9, supporting six young adults (aged 19–31) with profound and multiple learning disabilities (PMLD) and complex needs.

Each person lives in their own self-contained apartment, all located on one floor, with shared communal spaces. Nights are busy, purposeful and person-centred — making this a vital role in maintaining safety, comfort and wellbeing.

This role is ideal for someone calm, observant and confident working independently overnight while being part of a strong, supportive team.

You’ll support two ladies and four gents, all with PMLD and complex health needs who require 1:1 care and support.

• Personal care: Required for all individuals
• Hoist use: Yes
• Wheelchairs: 4 people use wheelchairs/hoists
• Eating support:
  • One person requires PEG feeding
  • Dysphagia support (training provided)

• Medication administration:
  • Two people have epilepsy (Buccal training provided)

• Communication:
  • One person uses Makaton and non-verbal communication
  • New individual attending college full-time — staff will learn his communication cues

Families are highly involved, so accurate night-time recording, consistency and professionalism are essential.

As a Waking Night Support Worker, you will remain awake and alert throughout the shift, providing essential care and reassurance.

Your responsibilities include:

• Providing personal care and repositioning overnight
• Monitoring health and wellbeing
• Administering medication (including epilepsy support where trained)
• PEG feeding and dysphagia-safe support (training provided)
• Using hoists and supporting wheelchair users
• Completing night-time routines and checks
• Responding calmly to seizures or health needs
• Accurate record-keeping and handovers for day staff
• Supporting comfort, dignity and safety throughout the night

This role plays a crucial part in enabling people we support to enjoy full, active lives during the day.

This is a full-time waking night role, with shifts including:

• 10:00pm – 7:00am
• 10:00pm – 8:30am
• 10:00pm – 9:30am

Rotas are shared in advance to support work–life balance.

You’ll be a great fit if you are:

• Calm, patient and observant
• A strong team player who supports colleagues
• Proactive and willing to get involved
• Confident working independently overnight
• Positive, reliable and hardworking
• Flexible and supportive of service needs
• Someone who takes pride in providing high-quality care
• Interested in developing skills around complex needs

Experience is preferred but not essential — full training is provided, including PEG, epilepsy, hoist use and communication support.

• Competitive hourly pay
• 30 days’ paid annual leave (including public holidays – pro rata)
• Buy and sell holiday options
• Career pathways via Aspire & Dimensions Academy
• Salary advance scheme – access up to 50% earned pay before payday
• High Street discounts (shopping, entertainment, gyms, dining)
• £200 refer-a-friend bonus
• Life Assurance and Company Pension
• Comprehensive wellbeing strategy and staff listening network
• Enhanced DBS paid for by us

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
• If a driving licence becomes required for progression, you will need to produce a copy at onboarding.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria.
• As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team on 0300 303 9150.
• We now have British Sign Language (BSL) translated videos for all recruitment communications.

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