IT Business Systems Manager - Home Based

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

The Business Systems Manager will play a pivotal role in managing and coordinating the development, maintenance, and incident resolution of several key business systems. This role requires a proactive individual who can oversee system roadmaps, manage supplier relationships, and ensure that all incidents are handled efficiently and effectively. The Business Systems Manager will also be responsible for supporting user forums, representing IT in system development discussions, and managing system development budgets throughout the year. This position offers a unique opportunity to contribute to the strategic development of business-critical systems while ensuring they meet operational and reporting needs. This role may also require helping to build and lead a small team of system specialists within IT.

About the role 

Your main duties will include: 

• Manage and track system development budgets throughout the year, ensuring efficient use of resources.
• Maintain oversight of the roadmap activities for each assigned system, ensuring alignment with business objectives
• Follow up on incident resolution to ensure timely and effective problem management.
• Lead the process of onboarding new and existing business systems into the formal IT support structure.

About you

The successful applicant will have: 

• Hold a bachelor’s degree or relevant experience working in an IT support role with senior technical, or people management responsibilities
• Knowledge of information technology support services, ideally including business systems
• Demonstrable success working in IT support, with experience of systems’ support
• Ability to manage the expectations of stakeholders/customers, and prioritise available resources appropriately

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’  
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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