IT Business Systems Manager - Home Based

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

The Business Systems Manager will play a pivotal role in managing and coordinating the business system team whilst also providing maintenance, and incident resolution on several key business systems.

This role requires a proactive individual who can oversee system roadmaps, manage supplier relationships, and ensure that all incidents are handled efficiently and effectively.

The Business Systems Manager will also be responsible for managing a small team and supporting user forums, representing IT in system development discussions, and working with stakeholders to deliver critical systems.

Applications will be shortlisted on receipt and interviews will be held on the 29th April via Microsoft teams. The closing date of this role may close early depending on volume of applications.

About the role 

Your main duties will include: 

• Provide line management, technical leadership and direction to the business systems team, including management of staff performance and development
• Monitor and coordinate incidents across key business systems.
• Lead the process of onboarding new and existing business systems into the formal IT support structure.
• Maintain oversight of the roadmap activities for each assigned system, ensuring alignment with business objectives.
• Hold internal development teams and vendor providers accountable for the delivery of requirements within agreed timelines.
• Support and facilitate user forums to gather ideas and feedback from the user base.

About you

The successful applicant will have: 

• Hold a  degree (or demonstrable equivalent) in Business System(s) or related quantitative subject
• Able to demonstrate success in leading teams and promoting collaborative working relationships and excellent performance.
• Experience of line management of business systems or application teams
• Possess excellent communications skills - able to bridge between technical and business teams and explain complex technical subjects in understandable terms
• Ability to manage the expectations of stakeholders/customers, and prioritise available resources appropriately
• Knowledge of information technology support services, including deep understanding on business systems

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’  
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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