Lead Support Worker

• Lead Support Worker – Haverhill
• Full-time - 37.6 hours per week
• £13.55 per hour
• Must hold a full UK manual or automatic driving licence.

We’re seeking a confident and compassionate Lead Support Worker to join our team in Haverhill. You’ll be supporting adults with learning disabilities and autism across eight individual flats. This is a full-time role for someone who leads by example, communicates with empathy and clarity, and thrives in an environment where every day brings something new.

You’ll support people aged between 30–80, each with their own routines, interests, and aspirations. Whether it’s church visits, sensory room sessions, shopping trips, zoo outings, or evening discos, you’ll play a vital role in helping people stay connected with family, friends, and their wider community. Support is usually 1:1, with occasional 2:1 in the community, and flexibility is key to ensuring people can attend appointments and social interests.

As Lead Support Worker, you’ll take responsibility for ensuring rota schedules are updated electronically and the team remains organised and responsive. You’ll also support with incident reporting, system updates, and quality assurance, as well as attending health and safety or organisational meetings. Just as importantly, you’ll be a source of guidance for colleagues, offering support, sharing knowledge, and modelling best practice every day.

We’re looking for someone with strong communication skills, both written and verbal, who is confident using systems and recording information clearly. You’ll also need to feel comfortable supporting with personal care (from prompting to full assistance), hoist use, wheelchair support, medication administration, and meal planning. Shifts are varied, typically 7am–2pm or 2pm–9pm, with occasional longer days. There are no sleep-ins or regular night shifts.

We’re keen to hear from someone local who can work flexibly across all eight flats and who shares our values of Ambition, Courage, Integrity, Partnership, and Respect. In return, you’ll join a values-led organisation that invests in your development, celebrates your achievements, and gives you the tools to make a lasting difference.

The rewards

As well as competitive pay and job satisfaction, you’ll also benefit from:

• 30 days annual leave entitlement, pro-rata, (including bank holidays), rising to a maximum of 35 days. 
• Pension scheme, including a money purchase scheme with employee and employer contribution. 
• Discounts and cashback on the high street and online shopping through Rewarding Dimensions. 
• Paid training with financial bonuses for completion of awards and diplomas.
• Free access to the Employee Assistance Programme with a 24/7 helpline for advice and support, also available to partners and immediate family. 
• Recognition and financial bonus every five years through our Long Service Awards.
• Opportunity to purchase Simply Health, a discounted health and dental cover scheme.
• Bike to work scheme and season ticket loans.
• £200 recommend a friend scheme.

Apply now.

If you have any questions and would like to discuss the role in more detail, please call the resourcing team on 0300 303 9150.

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training, and career development of disabled employees.
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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