Operations Director

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 7 years in a row!

The Operations Director is a key leader in the senior operational management structure of Dimensions and is accountable for the day to day running of care and support services for people we support within the area covered by the office. The post holder manages a large resource which needs to be well led and managed, maximising its full potential. The role may be the manager registered with CQC or CSSIW. The post will ensure services are delivered in a way that puts people we support at the center of their care and support, promoting rights, choice, dignity, diversity and value for money, meeting all organisational and statutory requirements and delivered in compliance with Care Quality Commission (CQC) Guidelines, Care & Social Services Inspectorate (CCSIW) where applicable and Dimensions’ Standards, Policies and Procedures. The role will provide effective and clear leadership for managers and employees to ensure standards of performance are maintained and improved wherever possible.

We are looking for the candidate to live in London or the surrounding Home Counties.

The closing date for this role may close early depending on volume of applications.

Timetable

Closing Date

16/09/2025

Longlist/Shortlisting 

19/09/2025

Psychometric Testing

22/9/2025 

Expert by Experience Panel Interview

01/10/2025

Teams Interview with Management Panel

03/10/2025

About the role 

Your main duties will include: 

• To lead staff and stakeholders to work collaboratively, making a positive difference for the people we support.
• To have a great knowledge and understanding of the homes for which you are accountable, and to ensure the implementation of better practice initiatives.
• To lead and manage the Locality Managers who report to you, ensuring that they manage and lead their teams in an effective way in line with Dimensions values.
• To ensure compliance with Dimensions’ duty of care.
• To ensure compliance with regulatory requirements (and to register with CQC/CSSIW as a manager, where applicable) ensuring appropriate records are maintained and striving to be rated as ‘outstanding’.

About you

The successful applicant will have: 

• Hold Level 4 LMC (or equivalent) if required to be the Registered Manager
• Experience, at least at middle management level, in the social care sector
• Be results Focused, the ability to work proactively, plan, organise, optimise resources and complete targets within agreed timescales.
• The ability to demonstrate effective people management skills through delegating, empowering, motivating, and coaching manager and staff.
• Possess good networking, influencing and negotiation skills

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’  
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

Apply now

• A basic DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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